Hi List. Has anyone any experience of this problem? I've got a couple of PDF attachments that need to be opened with a password. I've saved the attachments and entered the password, but all I then get is the above message. "Alert: Protection Failure". I've had a look at the security settings on the PDF, and one line stood out. "Content extraction for accessibility: Not allowed". Has this anything at all to do with why I can't get these PDF's to open? And if this is relevant, does this mean I'm going to need help from someone without a screen reader to open the documents, save them and send them back to me as text? I'm struggling for a solution here. Regards. Darran ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq