Hi Ali, Sounds like you may have selected the wrong keyboard during setup. You want UK or UK Extended. I found this out when setting up an NC10. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ali Sent: Wednesday 21 January 2009 19:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Advent Exchange? Hello all, I have a feeling my Advent 4213 has bit of a problem with its wireless card and the keyboard. It is impossible to connect to the wireless network at home, and, the keyboard gives wrong information, i.e. when caps lock is pressed, it says f12 etc. I bought it from Carries last Sunday and paid it with my credit card. What would be my situation if I take it back and ask them to exchange it with another model, or, even want to go for Samsung nc10? Can anyone advise me on this please? -------------------- Thank you. Ali