Hello Using the above and JAWS 9 I was trying to manipulate a PDF form on the web. For some reason Internet Explorer 7 would not let me download it so I opened the document intending to save it that way. Unfortunately the menu or tool bars were not visible to JAWS and so I could not save the document. within the options the following was not checked. Has anybody any ideas why the menu bar was not visible. The screen was maximised and I arrowed around with the mouse pointer to no avail. not checked Allow documents to hide the menu bar, toolbars, and window controls Many thanks Peter Bentley