Christopher, are you running XP with just 256 MB of memory? Another 256 will most definitely improve things, but I'd very seriously suggest you get an extra 1 Gigabyte of you can afford it, and if your laptop will support it. (Not all laptops will, as I discovered when I added the maximum possible to my wife's Sony Vaio last week.) And of course. If you pay to have it fitted, you are perfectly entitled to ask that they prove it shows up. This is a 3 second job in the shop. Simply right click on My Computer, and select Properties. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Christopher Hallsworth Sent: 14 May 2007 21:56 To: access-uk@xxxxxxxxxxxxx; blindtech@xxxxxxxxxxxxxxx Subject: [access-uk] Adding RAM Hi all, Sorry for the cross posting, but I'd like to know the following: I currently have 256 MB of RAM in this Toshiba laptop and I'm considering taking it to a computer store like PC World so that they can add another 256 MB so that I have a total of 512 MB of RAM. However, I am wondering, due to my blindness, do I have the right to test the laptop before taking it back? Thing is I don't want to risk taking a once fully working laptop that's now faulty thanks to bad RAM back to my accomodation at my university in Birmingham, so this is why I'm asking. Thanks, and I look forward to hearing from you. Christopher Hallsworth E-mail: chrishallsworth@xxxxxxxxxxxxxx Skype name chrishallsworth7266 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. Checked by AVG Free Edition.=20 Version: 7.5.467 / Virus Database: 269.7.0/803 - Release Date: 13/05/2007 12:17 =20 No virus found in this outgoing message. Checked by AVG Free Edition.=20 Version: 7.5.467 / Virus Database: 269.7.0/803 - Release Date: 13/05/2007 12:17 =20 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq