[access-uk] Re: Accessible Internet Radio

  • From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 17 Jan 2008 18:32:14 -0000

My guess, and of course it is only a guess, is that the PC buffers more of the station before playing it than the internet radio. Is there a way of adjusting buffering options in the menus somewhere?


regards

Graham
Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
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Skype: gabriel_mcbird

----- Original Message ----- From: "Jackie Cairns" <cairnsplace@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 17, 2008 12:38 PM
Subject: [access-uk] Re: Accessible Internet Radio


Hi George

We tried every combination we could think of. We logged onto the radio stations we had tried on the Internet radio, and they were very static and didn't cut out on the PC. Then we tried powering down all the PCs so that the Internet radio ran wirelessly on its own, which made no difference. Then we tried the Intempo Internet radio with an RJ45, and it still did it.

Young Ian is always complaining about a high Ping rate, but he says a lot of his fellow gamers get that with their ISPs as well. We've also just had Sky supply a new modem as the other one's power supply packed in. The new modem seems to be fine, and everything else is working except this terrible cutting out and spluttering of the Internet radio. I'm quite happy to accept that given we've tried two different makes, with exactly the same result, there is a conflict. But because we can't access the radio without sighted assistance - which is limited even on a good day - it is difficult to know how to get round the problem.

The destructions don't give any indication of what Steve suggested we try, so we are kind of stuck. It's very disappointing and frustrating.

If anybody has any suggestions, I'd gladly like to hear them.

Jackie
----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 17, 2008 12:25 PM
Subject: [access-uk] Re: Accessible Internet Radio


Hi Jackie,

Have you totally ruled out your Internet connection here?
You did say recently that young Ian was complaining his that
games performance was affected by a bad Ping Rate.

Are you by any chance able to access that radio station on
your normal PC?  If it coughs and splutters there too, then
at least you know it's not the box's fault.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns
Sent: Wednesday, January 16, 2008 8:18 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible Internet Radio

Hi Steve

Ian has scanned the destructions of the Bush, and there
appears to be
nothing in the manual about connecting via a PC, nor
suggestions in the
trouble-shooting section for any such problems we are
experiencing.

I really don't want to give up with this radio thing because
I'm getting
sound out of it, though I preferred the Intempo to the Bush.
But I can't
have it keep cutting out and jumping about like a scratched
record.  The
longer it is on, the more it does it, which is why I didn't
notice it for a
little while yesterday.  Everything else on our network is
working ok, apart
from young Ian's Ping when he plays Counter Strike online,
but that's a
different issue relating to the gaming server he is using I
think.

Hmmm.  Will have to keep plodding away and see what I can
come up with.
This getting older stuff is a bad thing (smile).

Jackie
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 16, 2008 6:08 PM
Subject: [access-uk] Re: Accessible Internet Radio


Hi Jackie,

Are you sure these radios don't have a browser interface
from a PC?  They
will have an IP address, so you might be able to log into
them as you can
with a router.  You may be able for example, to plug in
your radio using
an
RJ45, configure it, then unplug it.  I am certain it will
have an IP
address, as all networking devices do have, but do they
have a web-based
interface?  Check out the instruction bookie with young
Ian, and you may
find you can configure using a PC.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jackie Cairns
Sent: 16 January 2008 17:46
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible Internet Radio

Hi All

Right, here is the latest on the accessibility of Internet
radio.  I've
been
messing around for over a day and have come up against
some problems that
I'll share with you now so you know the score.

Firstly, we picked the Intempo Internet radio from Argos
at £119.99.  As
it
happened, it was one of the only choices of five they had
in stock, but it
was my first pick anyway.

The Intempo came with wireless capability, and an ethernet
port.  More
importantly, it had 99 presets and a remote control to
allow you to key in
those presets directly.  When Ian turned it on, he told us
that the
display
came up with the welcome logo, and then found the network.
Of course it
came up with Sky, and asked for our security key.  Now in
answer to
Marie's
question, you have to use the dial to spin it round for
each letter or
number you want to key in, then select it.  This is
totally useless for us
by the way.

Once it accepted the security key and proceeded to log
onto our network,
it
asked whether we wanted Windows Media Player or stations.
We selected the
latter.  Then it wanted to know if we wanted genre or
locations, and we
again chose the latter.  There was a massive list of
countries, with
Afghanistan at the top of the alphabetical list.  Ian
chose the
Netherlands,
and found Sky Radio, which came on after a few minutes of
waiting.  If you
turned off the radio and turned it back on again, it
defaulted to the last
station we were listening to, so that was helpful.

But after initially listening to the station, we started
to notice it
cutting off altogether for maybe 30 seconds or so, then
coming back on.
Then whatever was playing began to jump like the arm on a
record being
moved
over it at random.

Senior Ian checked that this was not happening on Sky
Radio using the
Internet on the PC, and it stayed completely steady.  So
we tried the
radio
directly using the RJ45, and got the same results.  We
turned all the PCs
off and just had the radio running, with the same outcome.

We decided today that we would have to try another radio
in case the
Intempo
had a fault.  We knew it couldn't be our connection to the
Internet
because
everything else has been working normally.  So the only
other radio Argos
had was a Bush at £89.99.  They couldn't give us another
Intempo as it was
the only one they had, but were happy about refunding us
our money.

When we brought the Bush home and Ian went through the
same procedure, the
exact same thing started to occur.  This radio has 10
presets and is
wireless only.

So now we have a dilemma.  For some unknown reason, both
radios, bearing
in
mind they are different models altogether, do the same
thing when they are
connected to a radio station, whatever that station
happens to be.  We
tried
Capital FM and the BBC, but it still did the same with
both sets.

I have to be honest and say that these radios are
completely inaccessible
for a non-sighted person to navigate.  Even if you
remember that the radio
asks you for genre or locations, and you manage to
remember how many times
to go up and down the massive list in each category, you
are on a hiding
to
nothing because you don't know any of the stations
available.  We knew
this
when we started out, so aren't so much frustrated about
that.  What we had
planned to do is pick a few of our favourites and store
them into the
presets.  But if the radios don't have fast enough
processors, and keep
dropping out or jumping, I don't know what the pleasure is
in all honesty.

Carol asked why it would not be simpler to just use a PC.
I just wanted
an
Internet radio to be able to move it anywhere away from
the computer
without
having it switched on all the time.  For example, lying in
bed and
listening
to something without being tied to a laptop would have
been nice.

Now guys, the positive thing is that I am currently
talking to TNAUK about
their talking Internet radio.  I can't say anything else
at the moment,
but
I'm in the process of bending their ear and arm (smile).
When I know
more,
I'll certainly post it because I've no intention of being
involved in any
trial and then not compiling some sort of evaluation
review that be for
all
to read.

If anyone has any ideas why these radios do this, I would
be fascinated to
know.  I wonder if the processors aren't as fast, so
therefore have
smaller
memory buffers.  But how they sell on that basis, I don't
know.

Any comments welcome, on or off list.

Jackie

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