Oh my God Alex, sorry to hear that. I'm feeling even more depressed now (smile.) I'm taking my Move DAB radio in the hope it will work, and a little analogue tranny in case it doesn't. My experience of the same hospital is that at least the tranny will work. It was frankly my lifeline before. I'll also take music with me to listen to, and something to read, but I'm not very good at passing time doing nothing. Here's hoping. I might just have to be naughty (smile.) Jackie ----- Original Message ----- From: alex.thynne@xxxxxxxxxxxx To: access-uk@xxxxxxxxxxxxx Sent: Thursday, October 25, 2007 1:26 AM Subject: [access-uk] Re: Access to Patientline facilities. Hi Jackie can't say what system this is , but when I was in my local hospital, the system was a touch screen thing that I couldnt' access at all. I tried using a radio, but there was so much interfeerence from the tv's around me, I just couldn't hear anything. I ended up listening to CDs until I got out of there. I hated it. I couldnt' fathom out how to use the phone, and as for the radio and tv stations, I couldnt' use the system. The staff were too busy to show me how it all worked. Alex skype name: grytpype2006 windows live messenger name: alex.thynne -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Jackie Cairns Sent: 24 October 2007 09:50 To: Access UK Mailing List Subject: [access-uk] Access to Patientline facilities Hi All Browsing the website of the hospital I shall be admitted to soon, I have pasted below some information about Patientline facilities, and wonder if anyone has used them before and, if so, how accessible they are. The last time I was in there they just had a pay phone that you could spend a fortune to access with a card you put in the slot. But it seems to have gone a lot further than that now, and I wonder if anyone else has used the facilities available. Thanks. Jackie Patientline® is now available as an option to patients on some of our wards. This system lets you make and receive phone calls from your bedside. Family and friends can call you directly at your bedside, using your personal Patientline® number. If you have to move to a different ward during your stay, your Patientline® account moves with you. Outgoing telephone calls are charged at 26p per minute. Incoming calls are charged to the caller at 39p per minute off peak times and 49p per minute at peak times. The answer phone and messaging services are free. The Patientline® system also gives you access to 33 TV channels, 5 radio channels, internet and e-mail facilities and 8 games. The radio channels are available for free. All the other services (excluding phone calls) cost £2.90 for 24 hours, £7.00 for a 3 day package (saving you £1.70) or £10.00 for a five day package (saving you £4.50). As well as offering the radio channels for free, Patientline® offer a number of other free services including 1 hour of free TV each day at breakfast-time and free TV for children up to and including 16 years of age (until 9pm). Vending machines have been installed in public areas throughout the hospitals so that you or your relatives can purchase cards which will enable you to use the services available. Credits for using the system can also be purchased using your credit or debit card at your bedside unit. You will receive information on using Patientline® when you enter hospital. Information leaflets are also available in public areas of the hospitals. ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.10/1091 - Release Date: 24/10/2007 14:31