[access-uk] Re: ANYONE FOUND A FIX - PROGRESS AND FURTHER QUESTIONS
- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 23 Jul 2005 16:05:03 +0100
OK, George, I only have an evaluation copy of Spybot . . ..
Are you advocating that this should be run before you plunge into your
1-4 routine? I did a full system scan last night and was informed there
were no viruses, so do I need to do this step as outlined?
--
Carol
carol.pearson@xxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of George Bell
Sent: Saturday, July 23, 2005 2:37 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: ANYONE FOUND A FIX - PROGRESS AND FURTHER
QUESTIONS
Hi Carol,
Spybot creates a Restore Point prior to removal of any offending
spyware.
Be assured you can safely allow Spybot to do its job. If it
is finding lots of problems, then it's a safe bet that this
is affecting performance.
Some basic tips..
1) Spyware and Viruses can hide in the System Restore
files. It therefore is often wise to turn off System
Restore, reboot the system. (But see point 3)
2) Having done that, do a full virus check, and eliminate
any offending issues.
3) Assuming 2) is clean, turn on System restore again and create a
Restore Point manually.
4) From the "Run" option, type msconfig and press Enter.
Go to the Services Tab, and check the button which says
"Hide all Microsoft Services". Look very carefully at what
is left in the list, and try to identify what they all are. Some will be
obvious, but any you cannot positively identify, find out what they are.
You can then decide whether or not to stop a suspect service. If you do
stop a Service, you will need to re-boot to ensure it is properly
stopped. It will remain in the list, so you can restart it if needs be.
George.
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol
Pearson
> Sent: 23 July 2005 14:05
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: ANYONE FOUND A FIX - PROGRESS AND
> FURTHER QUESTIONS
>
> Ian,
>
> I am not sure why the slow boot and all will probably only
be
> revealed when I have a pair of useful eyes to tell me
what's
> going on then. I have not set the scan to continue each
time
> the machine is booted and don't know where to look in the
> system files to confirm/deny this.
>
> People have suggested all of this spyware to me including
> Spybot. I'm sorry if you can't really understand my
problem
> here; I just don't feel confident in zapping all those
files . . ..
>
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie
> Sent: Saturday, July 23, 2005 8:59 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: ANYONE FOUND A FIX - PROGRESS AND
> FURTHER QUESTIONS
>
>
> As far as spyware is concerned, I run Spybot using the
> autorun file I found somewhere on the JFWLite page. So far
I
> haven't had any problems and I have been running Spybot
that
> way for months. Is the machine booting up slowly because
it's
> doing some kind of in depth disc scan?
>
> Iain.
> ----- Original Message -----
> From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, July 23, 2005 1:08 AM
> Subject: [access-uk] ANYONE FOUND A FIX - PROGRESS AND
> FURTHER QUESTIONS
>
>
> Hi all,
>
> Well, my computer has been completely out for a few days
and I've been
> forced into some cleaning up of neglected areas!
>
> I thought I'd let you know of some of my findings and of
course there
> are a few more questions now.
>
> First, for some while I had had a problem with Outlook
which
> infuriated
> me. Every time I went to leave the programme, it came
back with an
> error that it could not close. I reported this to
Microsoft who
> insisted they were finding a fix . . .. I just unchecked
the box for
> Outlook so that it didn't start again and lived like that
for
> weeks. I
> tried in vain to update my version of Outlook via the WEB
and
> gave that
> up.
>
> Well, knowing that I was having trouble with the
co-existence
> of Norton
> and AVG, I elected first to remove AVG. This was because
I couldn't
> remove Norton Internet as this has various modules and I
still haven't
> got any details as to which should be removed first!
Well, after
> removing AVG, I found that, once I'd turned off the
plug-in support in
> Outlook, all errors went away and it's now running very
> nicely and fast,
> thank you!
>
> Conclusion - I thought this was a Norton problem but, at
the
> very least,
> it was a co-habiting problem between Norton and AVG and
may
> in fact have
> been an AVG problem directly.
>
> Now for the questions. I'm currently speeding up my
machine which has
> become very slow at boot-up. I have checked and fixed all
errors
> cauased by last week's final crash and the computer is
very
> stable once
> it's booted, but this does take ages. I am pretty sure it
is
> not error
> checking every time, so far as I can see. If this is
> possible in XP and
> I should be looking somewhere specific to check, please
let me know as
> this could account for the slowness in boot-up.
>
> Finally, I think I may have problems relating to spywear
> because I have
> never really got to grips with any of the software which
has been
> discussed. . . .. (Shame on me!) My problem has been
the
> uncertainty
> of what to delete and what not to delete as it's really
not obvious to
> me and I don't want to delete system files that really
> shouldn't go. I
> really would welcome some help therefore on this. Which
good spywear
> programme will keep copies of anything I delete so that I
can
> go back on
> any action I take? If anyone is able to help me through
this
> hurdle and
> give me some confidence by working through a programme on
the
> phone, I'd
> be very grateful indeed. I think this is the only way
I'll really get
> to grips with this "painful" side of the computer. Please
write me
> personally if you feel able to help with this.
>
> I look forward, as always, to any help that can be offered
and, of
> course, send my thanks in advance!
>
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
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