[access-uk] Re: AN INFURIATING LAPTOP PROBLEM
- From: Carol Pearson <carol.pearson29@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 30 Jan 2013 14:08:56 +0000
John,
Yes, it's XP and I have felt it was because Internet Explorer crashes,
or appears to just "sit there".
Whether it's a virus - well, not to my knowledge and I use the usual
packages and check regularly.
Yes, the task bar also disappears.
Would you recommend a re-install or repair of IE then?
Carol P
On 29/01/2013 23:14, John Gregory wrote:
Carol,
You don't say which version of Windows you are using, but this used to
happen sometimes in XP. It is normally caused by Windows Explorer crashing
or some other event or even a virus. Does the start menu come back when you
reboot? I assume that along with the start menu the task bar has also
disappeared?
John.
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Carol Pearson
Sent: 29 January 2013 12:50
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] AN INFURIATING LAPTOP PROBLEM
Hi all,
Well, I finally solved two longstanding computer related problems this week
but one remains ...
Our laptop often loses its Start Menu. What I mean is that the Windows key
no longer goes to the start menu but operates normally for all other
keystrokes. This means that the only way to shut down is usually to perform
a Ctrl+Alt+Del, go to Users, log off, then go back into Windows and get out
normally.
Has anyone any idea what might be the cause and/or solution for this one,
please?
Thanks, as always, for any help offered.
Carol P
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