I had forgotten that one, but have a feeling I did try it once and still I couldn't get there. Will be sure to do so once again though and see if it will work for me. Thanks a lot. carol P Sent from my iPod On 29 Jan 2013, at 01:27 PM, "Michael A. Ray" <mike.ray@xxxxxxxxxxxxxx> wrote: > Carol, > > I don't know the solution, but there is another key combination which will > get you to the start button. Press control+escape. That has the same effect > as pressing the Windows key and works with all keyboards. I guess it's there > for keyboards which don't have a Windows key. > > Mike > > > On 29/01/2013 12:50, Carol Pearson wrote: >> Hi all, >> >> Well, I finally solved two longstanding computer related problems this >> week but one remains ... >> >> Our laptop often loses its Start Menu. What I mean is that the Windows >> key no longer goes to the start menu but operates normally for all other >> keystrokes. This means that the only way to shut down is usually to >> perform a Ctrl+Alt+Del, go to Users, log off, then go back into Windows >> and get out normally. >> >> Has anyone any idea what might be the cause and/or solution for this >> one, please? >> >> Thanks, as always, for any help offered. >> >> Carol P >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> > > -- > Michael A. Ray > > Analyst/Programmer > Witley, Surrey, South-east UK > > Ham Radio Callsign: G4XBF, licenced since 1982 > > 'Entia non sunt multiplicanda praeter necessitatem' > > Use the NVDA screen-reader, not Scientific, just Freedom: > http://nvda-project.org/ > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq