[access-uk] Re: A review of google talk instant messeging program
- From: "Douglas Harrison" <harrisondf@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Tue, 06 Sep 2005 07:53:33 +0100
Vanja,
Some months ago I wanted to set up an account to use the Google News Groups and
even with my wife's help did not seem to be getting anywhere. So I sent an
e-mail to
their Support team. Within the hour they had set up an account for me and sent
me a
password. Later I received a further message saying how much they appreciated
the
feedback and my suggestion as to how they could help visually impaired people
in
future. They assured me that their development team now had the matter in hand.
Very different from my experience of other organisations - yahoo in particular!
Douglas
On 5 Sep 2005 at 22:31, Vanja Sudar wrote:
> I came across the exactly same problem when trying to register. I have
> e-mailed google about this several time, but never got any reply yet. Of
> course the best alternative would be, like most other sites do now is to
> have an audio alternative where characters are spoken, but till that
> happens
> we'll have to rely on someone's help. The only other thing we can do is
> keep presuring google and other companies to provide us with an
> alternative.
> I can understand why companies use this system, but it's also been proven
> that there is an alternative, although not perfect at least it gives us
> chance and most of the time it works.
> Vanja
>
--
Douglas Harrison
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