Hi, If your laptop doesn't support Bluetooth Audio, it won't work. Your laptop needs to support A2DP. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx <mailto:steve@xxxxxxxxxxxxxx> Web: http://www.comproom.co.uk <http://www.comproom.co.uk/> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Petrina Delves Sent: 01 July 2014 16:51 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] A question about my Desaia BBW1 Wireless Portable Bluetooth Speaker Hi all, I have just purchased a Desaia BBW1 Wireless Portable Bluetooth Speaker. And am trying to get it to work with my laptop useing the Bluetooth. I followed the instructions, that came with the speaker, for useing it with Bluetooth, and once it had installed the drivers, it told me it was ready to use. But no matter what I do I can’t get it to work. Thanks in advance for any help. All the best Petrina Southampton UK