[access-uk] Re: A Very frustrating day!
- From: "jim" <jim@xxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 13 Apr 2005 16:02:38 +0100
Hi Clive, send it back and go down the road of TALKS!
Jim.
----- Original Message -----
From: "Clive Pallett" <clive@xxxxxxxxxxxxxxxxxxxxxxxxxx>
To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, April 12, 2005 8:50 PM
Subject: [access-uk] A Very frustrating day!
> Hello everyone,
>
> this morning I took delivery of my new Owasys 22C mobile phone. My
> excitement soon diminished when I discovered there were no Braille
> instructions included and the CD provided is completely unreadable. In
> fact, the message came up saying the disc was not formatted and was asking
> if I wished to proceed. I called RNIB customer Services asking what was
> going on and was bluntly told I was lucky to have waited 12 days as some
> have been waiting for 3 months. I said I didn't mind how long I had to
> wait so long as accessible documentation was included, and when I
purchased
> the phone on 1 April I was told Braille instructions would be sent.
>
> On top of this, I am having trouble accessing our T-Mobile network. I am
> using the SIM card from our old Nokia 3310 and I cannot call out from the
> phone, although I can receive calls. When I try to call our voicemail
> service, the phone locks up and I have to remove the battery. Upon
> switching on again I receive a network text message, and as soon as I
> accept it the phone reboots. after that I cannot call any numbers.
>
> I phoned RNIB again and asked if it is possible the phone is locked to
> Vodafone. the person who is dealing with the Owasys phones wasn't
> available, so the lady I spoke to made a note of my problem and said she
> will call me tomorrow. Maybe there is a fault with my phone. Is anyone
on
> the list having similar problems with the Owasys phone and is on T-Mobile?
>
> apart from all this hassle, I like the phone, and thanks to my wife Moray
> reading some of the user guide and me exploring the menus, I am quite
> comfortable with the functions. I hope something can be sorted, even if
it
> means me returning the phone for a replacement.
>
> Best wishes,
>
> Clive Pallett
>
>
>
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