[access-uk] Re: A Hot Mail Problem

  • From: "J.Doherty" <doherty468@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 31 Mar 2015 11:10:01 +0100

Thanks for that Niall, I’ll let her know and see if it fix’s the problem.
Best regards
Jim


From: Niall Gallagher 
Sent: Monday, March 30, 2015 8:55 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: A Hot Mail Problem

Hi Jim, 

I'm not an advanced Hotmail user, but I can suggest a setting to check on the 
iPhone. 
Navigate to settings > mail, contacts and calendars > relevant mail account 
>mail day's to sync. 
Check that the mails days to sync setting is set to no limit. 

I have noticed when it is on a different setting, messages can go missing due 
to this setting. 

Kind regards, 

Niall 

Sent from my iPhone

On Mar 30, 2015, at 7:40 PM, J.Doherty <doherty468@xxxxxxx> wrote:


  Hi all, 

  I wonder if anyone can help me with this problem that is happening to a 
friend I’m teaching to use VO and Apple Products. She has a hot mail account 
and has a IPhone and a Ipad. The problem is when a hot mail text message comes 
to her it appears on the phone and on the Ipad. When she reads the one on the 
phone and then later comes back to it to reply to it, it has gone, but is still 
on the Ipad. Can anyone shed some light on this annoying problem and tell me 
how she can keep them on both phone and Ipad without one vanishing. We have 
looked in her trash folder and it’s not in their. Any help appreciated. 
  Regards
  Jim

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