[access-uk] Re: A Hot Mail Problem

  • From: Niall Gallagher <nialljg91@xxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 30 Mar 2015 20:55:43 +0100

Hi Jim,

I'm not an advanced Hotmail user, but I can suggest a setting to check on
the iPhone.
Navigate to settings > mail, contacts and calendars > relevant mail account
>mail day's to sync.
Check that the mails days to sync setting is set to no limit.

I have noticed when it is on a different setting, messages can go missing
due to this setting.

Kind regards,

Niall

Sent from my iPhone

On Mar 30, 2015, at 7:40 PM, J.Doherty <doherty468@xxxxxxx> wrote:

 Hi all,

I wonder if anyone can help me with this problem that is happening to a
friend I’m teaching to use VO and Apple Products. She has a hot mail
account and has a IPhone and a Ipad. The problem is when a hot mail text
message comes to her it appears on the phone and on the Ipad. When she
reads the one on the phone and then later comes back to it to reply to it,
it has gone, but is still on the Ipad. Can anyone shed some light on this
annoying problem and tell me how she can keep them on both phone and Ipad
without one vanishing. We have looked in her trash folder and it’s not in
their. Any help appreciated.
Regards
Jim

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