Hi Tony. It depends on whether you can define one in the software. As far as I know, you have to connect and disconnect through the software. Simply using the network icon in XP and enabling or disabling the modem network entry isn't sufficient to get you online. The software tells the modem to establish a connection with the three internet gateway and also displays signal strength and connection status in the interface window. This is why a concerted effort needs to be made by a group of three customers to get this accessibility issue resolved. Even if they just allowed us to download and use the old dashboard, at least you could use that after a limited fashion. The only other alternative is to try and get yourself an E169G modem which has accessible software preinstalled. This modem has been discontinued by Three and has been replaced by the E169, not at all the same thing. A quick search on EBay should come up trumps though although you should make sure the description indicates its in its original packaging and sealed. All the best, Ibrahim.