are we talking on a full sized keyboard here and forgive my ignorance but where's the right alt key, and did we say this was with windows 7? trace ----- Original Message ----- From: Clive Lever To: access-uk@xxxxxxxxxxxxx Sent: Sunday, December 09, 2012 9:29 PM Subject: [access-uk] Re: 3 BASIC QUESTIONS FOR A FRIEND Hi Richard, 3. I never use a separate program like Winzip to unzip any files these days. I just highlight the file, hit the applications key next to the right hand alt key, and do 'Extract all". Best, Clive ----- Original Message ----- From: Richard Godfrey-McKay To: Access-Uk@Freelists. Org Sent: Sunday, December 09, 2012 1:16 PM Subject: [access-uk] 3 BASIC QUESTIONS FOR A FRIEND Hi, Wondered if someone could help me with answers to any of these simple questions as I can't remember them? 1. He can't find the way to change the pitch of Eloquence; 2. He's using JFW 14 with Office 2003, and asks if there's a way to stop Jaws saying "you are now viewing this message in the internet zone"? 3. While I'm on, he asks what's the best prog to unzip the files which TNAUK send out these days? Thanks, Thanks, Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593