hi, use supernova myself but to stop it saying so much, in the second of your questions, wouldn't the verbosity fix that!! as in changing the level, i have mine set to fairly low but have to alter it to high when i'm using excel or it won't tell me a thing. trace ----- Original Message ----- From: Richard Godfrey-McKay To: Access-Uk@Freelists. Org Sent: Sunday, December 09, 2012 1:16 PM Subject: [access-uk] 3 BASIC QUESTIONS FOR A FRIEND Hi, Wondered if someone could help me with answers to any of these simple questions as I can't remember them? 1. He can't find the way to change the pitch of Eloquence; 2. He's using JFW 14 with Office 2003, and asks if there's a way to stop Jaws saying "you are now viewing this message in the internet zone"? 3. While I'm on, he asks what's the best prog to unzip the files which TNAUK send out these days? Thanks, Thanks, Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593