[access-uk] Re: 195 directory enquiries

  • From: "John Gregory" <jgm.gregory@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 16 Nov 2011 17:37:36 -0000

Yep, that's right, 195 is available on standard orange tariffs, however, it
doesn#t exist on vodafone despite numerous attempts to get them to include
the service.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Damon Rose
Sent: 16 November 2011 17:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: 195 directory enquiries

In case anyone's interested, I posted here a while ago that I could no
longer access 195 on Orange.

This turned out not to be entirely true. 

I had moved to an iPhone and so Orange put me on an iPhone account. It was
just iPhone on Orange which I believe still won't let you dial 195; you get
an unobtainable tone if you dial it. I tried to get it unblocked a number of
times, was told it would be fine after I rebooted my phone and an SMS
message sent, but it never worked.

I went back to a regular non iPhone phone on my orange account a few months
later and, voila, 195 returned like magic.

I see no reason why Orange can't just sort out the iPhone version of their
account. Part of the issue is that most of the people on the Orange service
desk have no idea that 195 is a directory enquiries for disabled people and
I think they thought I was a bit odd and pushy, or warped, for wanting to be
able to use it. 

...Damon 



 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Colin Phelan
Sent: 16 November 2011 17:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: 195 directory enquiries

Clive, I see no reason why a 195 query would not be apppropriate for this
list as it is an access product.
 
 

        -----Original Message-----
        From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Clive.Lever@xxxxxxxxxxx
        Sent: 16 November 2011 13:31
        To: access-uk@xxxxxxxxxxxxx
        Subject: [access-uk] 195 directory enquiries
        
        
        Hello all,
         
        please can someone tell me the right list on which to raise a point
and make a query about the 195 service?  I know it's probably OT here, so no
discussion please, just an email off-list.
         
        Thanks,
        Clive
         
         
        
        Clive Lever
        Diversity and Equality Officer
        Kent County Council
         
        Office: 01622 221163
        Email: clive.lever@xxxxxxxxxxx 
         
         
        Kent County Council
        Room 2.35A
        Sessions House
        Maidstone, Kent.
        ME14 1XQ
         
         
         




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