[access-uk] Re: 195 Telephone Directory Service on Mobile Networks
- From: "Barry Hill" <barry.hill3@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 14 Mar 2015 08:02:42 -0000
Hi Derek and all
It is irrefutable that sighted people can have access to printed local
telephone directories, therefore visually impaired people should, at the
very least, be given access to local directory enquiries. However, it would
be impractical and, in the case of mobile calls, impossible to set up a
telephone directory enquiries that would only give out local numbers.
Yes, many of us are technically able and could find alternative ways of
accessing a telephone number for free other than the 195 service. However,
there are also many more who are not able to do so and their only recourse
is to a telephone directory enquiries.
As long as there is a free way for sighted people to get a telephone number,
regardless of whether or not it is local or national, then there has to be a
way for non-technically able visually impaired people to access free
directory enquiries too.
There is also a provision in the DDA and EqA that allows for positive
discrimination of disabled people, for us to be treated more favourably than
non-disabled people. I believe that this free directory service is an
example of this.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: Friday, March 13, 2015 10:40 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile Networks
But Dave blind people do have a choice, why not use an internet site like
192.com that's free!
Let us say it's late at night, and the sighted person
needs a local number.
They can use paper directory free.
So it's right 195 is free for blind if the blind person wants local
number.
But what if the number is not local?
The blind person can still have it for free, why?
the sighted person must pay.
I am comparing a blind person wanting a non local
number, with a sighted person also wanting a non local number.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dave Sheridan
Sent: Friday, March 13, 2015 10:05 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile Networks
But a sighted person has access to directories outside their home
environment and doesn't necessarily need the service we do, which is why
ours is a need and theirs is a choice.
Dave
Sent from my iPhone
> On 13 Mar 2015, at 19:48, Derek Hornby
<derek.hornby_uk@xxxxxxxxxxxxxxx> wrote:
>
> Well doesn't RNIB offer formats of choice! The price is same!
>
> Going back to the 195 issue, my point is that The sighted person has
> the option to look up number, if the number is local, by using local
> paper directory.
> The blind person can not do this, so it's fair to offer free 195
> access to the blind for local numbers.
>
> but what if the number is not local?
> The sighted person is having to pay to get the non local
> number, why should the blind expect to be treated differently
> That's the issue.
>
>
> Just an idea, why not use
> www.192.com
>
> will that work from a mobile?
>
> Derek
>
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Eleanor Martha Burke
> Sent: Friday, March 13, 2015 6:52 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
> Networks
>
> do you suggest therefore all instruction manual is provided by our N
I
> B in braille are paid for in addition to the print ones?
>
>
>
>>> On 13 Mar 2015, at 18:45, Derek Hornby
>> <derek.hornby_uk@xxxxxxxxxxxxxxx> wrote:
>>
>> Sorry Eleanor, don't understand.
>>
>>
>> If a sighted person in London, needs a number that is not local,
>> he/she has to pay to get the number.
>>
>> But if a blind person was in London, wants a non local number, they
>> can use 195 to get number for free.
>>
>> So my point is, why free for blind, when sighted must pay.
>>
>> Derek
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf Of Eleanor Martha Burke
>> Sent: Friday, March 13, 2015 5:28 PM
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
>> Networks
>>
>> why do you think we might not
>>
>>
>>
>>> On 13 Mar 2015, at 16:55, Derek Hornby
>>> <derek.hornby_uk@xxxxxxxxxxxxxxx> wrote:
>>>
>>> Why do we need 195 anyway?
>>> Surely if sighted people are charged fro a service, we should be
>>> treated same.
>>>
>>> Ok I know the argument we can not read a paper directory.
>>>
>>> But if say a sighted person was in London, wanting a number for a
>>> company or individual in say Manchester, they are not going to
>>> have paper directory to look at anyway!
>>>
>>> So I think 195 should only be free if the number wanted is local.
>>> That way we are on equal terms to the sighted.
>>>
>>> Derek
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>> Behalf Of Eleanor Martha Burke
>>> Sent: Friday, March 13, 2015 12:09 PM
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
>>> Networks
>>>
>>> Hi Ian, can you refresh my memory, Mike Duxbury, who is he?
>>>
>>> I have terrible frustrations with Vodafone Customer Service on my
>>> iPhone touch screen device as it can be virtually impossible
> hearing
>>> voice over speak over the very loud vodafone music while I am
>> hanging
>>> on and having to input my telephone number etc!!!
>>>
>>> Eleanor
>>>
>>> ----- Original Message -----
>>> From: Ian Macrae <mailto:ian.macrae@xxxxxxxxxxxxxxxxxxxx>
>>> To: access-uk@xxxxxxxxxxxxx
>>> Sent: Friday, March 13, 2015 11:44 AM
>>> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
>>> Networks
>>>
>>> When I was working on In Touch in the early part of this century I
>>> remember this whole argument kicking off. Vodafone, I
>> seem
>>> to remember had only a chargeable directory assistance service. I
>>> think it was pressure that we put on Mike duxbury which in turn
> lead
>>> to him putting pressure on Vodafone where he was then head of
> access
>>> to put things right. There are many frustrations about being a
>>> Vodafone customer but their directory assistance service is
>> excellent.
>>> I'm aware that the services offered by other providers is more
>> patchy.
>>> In terms of complaining I'd say OffCom are probably the people.
> But
>>> good luck with that.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Ian Macrae
>>> Commissioning Editor
>>> Disability Now
>>>
>>> Tel +44(20) 7619 7760
>>> Mob +44(07)824 900 855
>>> www.disabilitynow.org.uk <http://www.disabilitynow.org.uk/>
>>> follow us @disabilitynow <https://twitter.com/DisabilityNow>
>>> - Facebook
>>> <https://www.facebook.com/pages/Disability-Now/448258551882688>
> and
>>> sign up to our eNewsletter here
>>> <http://www.disabilitynow.org.uk/newsletter-subscription>
>>> Disability Now, 6-10 Market Road, London, N7 9PW
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On 13 Mar 2015, at 10:41, Eleanor Martha Burke
>>> <eleanormarthaburke@xxxxxxxxx> wrote:
>>>
>>> Hi All, I posted yesterday and unfortunately had very little
>>> response so I am posting again today!!
>>>
>>> I have two mobile SIMS, one with Vodafone and the other with
>>> 02. On both services I am registered for the 195
>> Directory
>>> Enquiries Assistance. Vodafone send me a free text message with
> the
>>> number and 02 will not!!! What are other's experiences and
> thoughts
>>> on this. Would you like free texts, I got some sort of response
>> from
>>> 02 that blind people had tape recorders to take down a number but
>> how
>>> much more easy it is for me when I get a text with the number to
>> dial
>>> it immediately and perhaps put it in my contacts. Who is
>> responsible
>>> for the 195 telephone directory service? certainly they were not
>>> playing ball and telling me so I cannot write to anyone about
this.
>>> Maybe it is something RNIB could take up on our behalf. Who for
>>> instance got the mobile networks involved in offering this service
>> to
>>> blind people?
>>>
>>> Eleanor
>>>
>>>
>>>
>>> ** To leave the list, click on the immediately-following link:-
>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>>> ** If this link doesn't work then send a message to:
>>> ** access-uk-request@xxxxxxxxxxxxx
>>> ** and in the Subject line type
>>> ** unsubscribe
>>> ** For other list commands such as vacation mode, click on the
>>> ** immediately-following link:-
>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>>> ** or send a message, to
>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>> ** To leave the list, click on the immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>> ** If this link doesn't work then send a message to:
>> ** access-uk-request@xxxxxxxxxxxxx
>> ** and in the Subject line type
>> ** unsubscribe
>> ** For other list commands such as vacation mode, click on the
>> ** immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>> ** or send a message, to
>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>>
>>
>> ** To leave the list, click on the immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
>> ** If this link doesn't work then send a message to:
>> ** access-uk-request@xxxxxxxxxxxxx
>> ** and in the Subject line type
>> ** unsubscribe
>> ** For other list commands such as vacation mode, click on the
>> ** immediately-following link:-
>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
>> ** or send a message, to
>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
---
This email has been checked for viruses by Avast antivirus software.
http://www.avast.com
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
