[access-uk] Re: 195 Telephone Directory Service on Mobile Networks
- From: Dave Sheridan <dsheridan65@xxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 13 Mar 2015 22:04:48 +0000
But a sighted person has access to directories outside their home environment
and doesn't necessarily need the service we do, which is why ours is a need and
theirs is a choice.
Dave
Sent from my iPhone
> On 13 Mar 2015, at 19:48, Derek Hornby <derek.hornby_uk@xxxxxxxxxxxxxxx>
> wrote:
>
> Well doesn't RNIB offer formats of choice! The price is same!
>
> Going back to the 195 issue, my point is that
> The sighted person has the option to look up number,
> if the number is local, by using local paper directory.
> The blind person can not do this, so it's fair to offer
> free 195 access to the blind for local numbers.
>
> but what if the number is not local?
> The sighted person is having to pay to get the non local
> number, why should the blind expect to be treated differently
> That's the issue.
>
>
> Just an idea, why not use
> www.192.com
>
> will that work from a mobile?
>
> Derek
>
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Eleanor Martha Burke
> Sent: Friday, March 13, 2015 6:52 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
> Networks
>
> do you suggest therefore all instruction manual is provided by our N I
> B in braille are paid for in addition to the print ones?
>
>
>
>>> On 13 Mar 2015, at 18:45, Derek Hornby
>> <derek.hornby_uk@xxxxxxxxxxxxxxx> wrote:
>>
>> Sorry Eleanor, don't understand.
>>
>>
>> If a sighted person in London, needs a number that is not
>> local, he/she has to pay to get the number.
>>
>> But if a blind person was in London, wants a non local number,
>> they can use 195 to get number for free.
>>
>> So my point is, why free for blind, when sighted must pay.
>>
>> Derek
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf Of Eleanor Martha Burke
>> Sent: Friday, March 13, 2015 5:28 PM
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
>> Networks
>>
>> why do you think we might not
>>
>>
>>
>>>> On 13 Mar 2015, at 16:55, Derek Hornby
>>> <derek.hornby_uk@xxxxxxxxxxxxxxx> wrote:
>>>
>>> Why do we need 195 anyway?
>>> Surely if sighted people are charged fro a service,
>>> we should be treated same.
>>>
>>> Ok I know the argument we can not read a paper directory.
>>>
>>> But if say a sighted person was in London, wanting a number
>>> for a company or individual in say Manchester, they are
>>> not going to have paper directory to look at anyway!
>>>
>>> So I think 195 should only be free if the number
>>> wanted is local. That way we are on equal terms to the sighted.
>>>
>>> Derek
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>> Behalf Of Eleanor Martha Burke
>>> Sent: Friday, March 13, 2015 12:09 PM
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: 195 Telephone Directory Service on Mobile
>>> Networks
>>>
>>> Hi Ian, can you refresh my memory, Mike Duxbury, who is he?
>>>
>>> I have terrible frustrations with Vodafone Customer Service on my
>>> iPhone touch screen device as it can be virtually impossible
> hearing
>>> voice over speak over the very loud vodafone music while I am
>> hanging
>>> on and having to input my telephone number etc!!!
>>>
>>> Eleanor
>>>
>>> ----- Original Message -----
>>> From: Ian Macrae <mailto:ian.macrae@xxxxxxxxxxxxxxxxxxxx>
>>> To: access-uk@xxxxxxxxxxxxx
>>> Sent: Friday, March 13, 2015 11:44 AM
>>> Subject: [access-uk] Re: 195 Telephone Directory Service on
>>> Mobile Networks
>>>
>>> When I was working on In Touch in the early part of this
>>> century I remember this whole argument kicking off. Vodafone, I
>> seem
>>> to remember had only a chargeable directory assistance service. I
>>> think it was pressure that we put on Mike duxbury which in turn
> lead
>>> to him putting pressure on Vodafone where he was then head of
> access
>>> to put things right. There are many frustrations about being a
>>> Vodafone customer but their directory assistance service is
>> excellent.
>>> I'm aware that the services offered by other providers is more
>> patchy.
>>> In terms of complaining I'd say OffCom are probably the people.
> But
>>> good luck with that.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Ian Macrae
>>> Commissioning Editor
>>> Disability Now
>>>
>>> Tel +44(20) 7619 7760
>>> Mob +44(07)824 900 855
>>> www.disabilitynow.org.uk <http://www.disabilitynow.org.uk/>
>>> follow us @disabilitynow <https://twitter.com/DisabilityNow>
>>> - Facebook
>>> <https://www.facebook.com/pages/Disability-Now/448258551882688>
> and
>>> sign up to our eNewsletter here
>>> <http://www.disabilitynow.org.uk/newsletter-subscription>
>>> Disability Now, 6-10 Market Road, London, N7 9PW
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On 13 Mar 2015, at 10:41, Eleanor Martha Burke
>>> <eleanormarthaburke@xxxxxxxxx> wrote:
>>>
>>> Hi All, I posted yesterday and unfortunately had very
>>> little response so I am posting again today!!
>>>
>>> I have two mobile SIMS, one with Vodafone and the
>>> other with 02. On both services I am registered for the 195
>> Directory
>>> Enquiries Assistance. Vodafone send me a free text message with
> the
>>> number and 02 will not!!! What are other's experiences and
> thoughts
>>> on this. Would you like free texts, I got some sort of response
>> from
>>> 02 that blind people had tape recorders to take down a number but
>> how
>>> much more easy it is for me when I get a text with the number to
>> dial
>>> it immediately and perhaps put it in my contacts. Who is
>> responsible
>>> for the 195 telephone directory service? certainly they were not
>>> playing ball and telling me so I cannot write to anyone about this.
>>> Maybe it is something RNIB could take up on our behalf. Who for
>>> instance got the mobile networks involved in offering this service
>> to
>>> blind people?
>>>
>>> Eleanor
>>>
>>>
>>>
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