Thanks Mike. I don't understand a lot of what's going on with this but the labels unlimited program is the only one I can make tickets with that puts numbers on them. This is very important to our veteran's club. Other than that, I would just dump the program. With your help maybe I can get it going again. Betty D ----- Original Message ----- From: "Mike" <mikebike@xxxxxxxxx> To: <24hoursupport@xxxxxxxxxxxxx> Cc: <24hrsupporthelpdesk@xxxxxxxxxxxxxxx> Sent: Monday, October 21, 2002 2:18 PM Subject: [24hoursupport] Re: windows xp help Hi Betty, I found this site; Error Message When You Run Regsvr32.exe on 64-Bit Windows http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q282747 The information in this article applies to: Microsoft Windows XP 64-Bit Edition Microsoft Windows Advanced Server, Limited Edition SYMPTOMS When you attempt to run Regsvr32.exe to register a 32-bit dynamic-link library (DLL) on a 64-bit version of Windows, you receive the following error message: Filename.dll is not an executable file and no registration helper is registered for this file type. CAUSE This behavior occurs because the Regsvr32.exe file in the System32 folder is a 64-bit version. When you run Regsvr32 to register a DLL, you are using the 64-bit version by default. RESOLUTION To resolve this issue, run Regsvr32.exe from the %SystemRoot%\Syswow64 folder. For example, type the following commands to register the DLL: cd \windows\syswow64 regsvr32 c:\filename.dll STATUS This behavior is by design. MORE INFORMATION The Syswow64 folder contains the 32-bit versions of Windows program files and DLLs. ~~~~ I hope this helps Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see ~ http://www.mwn.ca <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> See my Anti-Virus pages ~ http://virusinfo.hackfix.org A Technical Support Alliance Member http://groups.yahoo.com/group/techsupportalliance/ *********** REPLY SEPARATOR *********** On 21/10/2002 at 12:43 PM Betty and Andy Dowling wrote: I'm having trouble with programs that won't work on XP. For instance the Labels Unlimited program gives me an error "This version of MSVCRT20.DLL is only intended for win32S. Can anyone out there help me? I ran the program compatibility wizard with no luck. Betty D - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm. - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.