Hi 0e6, you had memtioned Norton Disk Doctor's Diagnose so I think if you look in your Start> Programs> Norton you should find it. Mike ******* Mike's REPLY SEPARATOR ********* On 8/15/2004 at 7:20 AM 0e60wq102@xxxxxxxxxxxxxx wrote: Thank you. I don't recall where or how to run Diagnostics. I have a general idea that I need to find some way to show not just what is running, but what is 'writing to HD' continuously and bogging everything down. I'm guessing it could be a program that a complimentary feature or function is not working and so it keeps trying to write but can't, and also can't get feedback to shut itself down and is 'stuck in a rut'. --- "Mike mikebike-at-telus.net |24hoursupport@xxxxxxxxxxxxx|" <hig2i2h0ft0t@xxxxxxxxxxxxxx> wrote: Hi 0e60wq102, try restarting the computer in Safe Mode and running the diagnostics from there. Click Start, and then click Shut Down. Click Restart, click OK, and then press and hold the CTRL key until the Microsoft Windows Startup Menu appears. On some computers, you can use F8 instead of CTRL to bring up the Microsoft Windows Startup Menu. Enter the number for Safe mode, and then press ENTER. Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see ~ http://www.mwn.ca <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> See my Anti-Virus pages <http://www3.telus.net/mikebike/mikes_virus_page.htm> <virusinfo-request@xxxxxxxxxxxxx?Subject=subscribe> A Technical Support Alliance & OWTA Charter Member For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.