My girl friend's computer has "deal helper" on it. She has spybot and SpywareBlaster updated and running on her machine. Which is a 2.2 GHZ box running XP Home. Spybot doesn't find/remove this spyware when I run a scan. I was told to do the following. remove the following items from Add/Remove software. Twain Tech (not found) ZSearch (removed) TV Media (removed) Deal Helper (could not be removed) Then made sure the following were removed from the computer: idctup20.exe - file ACCELE~1\SYSTEM~1\sys_alert.exe - folder (the name will start with those six letters zSearch - folder TV Media - folder Then I ran spybot again, but it still isn't finding anything. I was told that spybot should find and remove deal helper, but I haven't been able to do it. (in either safe mode or normal windows mode) I'm going to download and install AdAware next, but I was wondering if anyone else had to remove deal helper. and if so, how did you remove it? TIA Daniel For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.