I've had HP cartridges not work properly or develop errors quite prematurely. Wal-Mart is wonderful about taking them back. I assume other places would not have a problem exchanging it for you. Pam > -----Original Message----- > From: 24hoursupport-bounce@xxxxxxxxxxxxx > [mailto:24hoursupport-bounce@xxxxxxxxxxxxx]On Behalf Of Spider > Sent: Saturday, May 04, 2002 2:43 PM > To: 24hr Help Desk > Subject: [24hoursupport] printer: no yellow > > > > Forwarded from Yahoo Groups > > From: George <gn052@xxxxxxxxxxxxxx> > Date: Sat May 4, 2002 11:57am > Subject: printer: no yellow > > > > Just put new color cartridge and also new black cartridge in > HewlettPackard DeskJet 890C and I get no yellow; all other primary > colors are fine...anything that depends on yellow is not right. > Have gone through all troubleshooting techniques recommended in help > that come with printer...cleaned & alligned cartridges, primed at at all > > three levels ...all with no results....what next? > > George N > > - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.