[24hoursupport] Re: pc has trojans

  • From: "Christy" <snowz@xxxxxxxxxx>
  • To: 24hoursupport@xxxxxxxxxxxxx
  • Date: Mon, 12 Jul 2004 10:30:35 -0400

Good morning

Unless you are 110% sure that the backup is not
infected you could go that route.  However it is
probably better to boot to safe mode and let your
antivirus/antitrojan program attempt to remove the
problems for you.   Yes you should let the program
delete the whole file  one by one.

Before booting into safe mode ensure you have the
most recent update files for your
antivirus/antitrojan programs

Hopefully that will help some

*********** REPLY SEPARATOR  ***********

On 7/12/04 at 1:57 PM 0e60wq102@xxxxxxxxxxxxxx wrote:

>my pc has trojans;
>TrojanDropper.yyyyyyyyy (with two dots over the y)
>TDS-3 found them but can't fix except by deleting
whole infected files one
>by one. 
>Will a complete drive reformat and drive backup get
>What else can I do? Thanks.

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