You can always try a registry cleaner like EZ Cleaner at http://www.toniarts.com/. Or you can try searching the registry for both products after uninstalling. The assumption is that any reg entries left over after uninstall can be safely deleted. Caution though, this can be a dangerous activity. Muck around with the registry at your own risk. I'd recommend you back it up before doing so. Spider http://web.tampabay.rr.com/spider1 http://spider1.blogspot.com/ http://erablog.net/blogs/Spider1/ -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of 0e60wq102@xxxxxxxxxxxxxx Sent: Sunday, October 31, 2004 8:49 AM To: 24hoursupport@xxxxxxxxxxxxx Subject: [24hoursupport] Re: missing cd players Thanks. So = far no luck finding uninstall instructions on the Internet. = --- "Spider spider1-at-tampabay.rr.com |24hoursupport@xxxxxxxxxxxxx|" <.= ..> wrote: From: "Spider spider1-at-tampabay.rr.com |24hoursuppor= t@xxxxxxxxxxxxx|" <...> Date: Sun, 31 Oct 2004 07:05:48 -0500 T= o: ........................ Subject: [24hoursupport] Re: missing cd play= ers I think you are going to need to do a manual uninstall of b= oth Nero and EZ CD Creator to clean it out of the registry. I suspect E= Z CD creator did not automatically remove everything and something is ha= nging around in there stopping it from working. Check the websites of b= oth pieces of software and search their support are to see if they have = manual uninstall instructions. If things worked just before your uninsta= ll of EZ software and have not worked since, then your issue points much= more towards software then it does hardware. I have not read back in t= his to see what your OS is, but if you are using Windows XP you could ma= ke this a lot easier by using System Restore if you have a restore point= dated prior to your first uninstall of EZ and install of Nero. Spider http://web.tampabay.rr.com/spider1 http://spider1.b= logspot.com/ http://erablog.net/blogs/Spider1/ -----Origi= nal Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24h= oursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Allen Sent: Saturday, = October 30, 2004 3:51 PM To: 0e60wq102@xxxxxxxxxxxxxx Subject: [24hou= rsupport] Re: missing cd players You said in your previous messa= ge that the CD drives appear on boot. I missed that. It indicates that a= cable is probably not the problem. What version of Windows? It migh= t be a Windows driver that's hosed too. Or you can try booting to the Wi= ndows CD, since the drives are available to the hardware just not to Win= dows, and reinstalling/repairing Windows, which might fix the problem. I'm leaving town for the rest of the weekend shortly, so if someone e= lse has any suggestions... Ron Saturday, October 30, 2= 004, 10:47:56 AM, you wrote: 0sc> I did reinstall Nero.The cd player= s were working before when it 0sc> was easycd creator, but nero wante= d that removed to avoid conflict. 0sc> Now there's no cd player in My= Computer, and no way to use a cd 0sc> player to correct the problem. 0sc&= gt; I can make that hard drive slave to another if there's any way to 0s= c> use anotherhard drive to help fix the problem? For a web-b= ased membership management utility and information on list policies, ple= ase see http://nibec.com/24hoursupport/ To unsubscribe, send a blank= email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (withou= t quotes) in the subject. For a web-based membership managem= ent utility and information on list policies, please see http://nibec.com/2= 4hoursupport/ To unsubscribe, send a blank email to 24hoursupport-re= quest@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject. = ---------------------------------------------------------------------------- http://Flower.LocalStreets.com - A Network= Of Top Florists For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.