I think you are going to need to do a manual uninstall of both Nero and EZ CD Creator to clean it out of the registry. I suspect EZ CD creator did not automatically remove everything and something is hanging around in there stopping it from working. Check the websites of both pieces of software and search their support are to see if they have manual uninstall instructions. If things worked just before your uninstall of EZ software and have not worked since, then your issue points much more towards software then it does hardware. I have not read back in this to see what your OS is, but if you are using Windows XP you could make this a lot easier by using System Restore if you have a restore point dated prior to your first uninstall of EZ and install of Nero. Spider http://web.tampabay.rr.com/spider1 http://spider1.blogspot.com/ http://erablog.net/blogs/Spider1/ -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Allen Sent: Saturday, October 30, 2004 3:51 PM To: 0e60wq102@xxxxxxxxxxxxxx Subject: [24hoursupport] Re: missing cd players You said in your previous message that the CD drives appear on boot. I missed that. It indicates that a cable is probably not the problem. What version of Windows? It might be a Windows driver that's hosed too. Or you can try booting to the Windows CD, since the drives are available to the hardware just not to Windows, and reinstalling/repairing Windows, which might fix the problem. I'm leaving town for the rest of the weekend shortly, so if someone else has any suggestions... Ron Saturday, October 30, 2004, 10:47:56 AM, you wrote: 0sc> I did reinstall Nero.The cd players were working before when it 0sc> was easycd creator, but nero wanted that removed to avoid conflict. 0sc> Now there's no cd player in My Computer, and no way to use a cd player to correct the problem. 0sc> I can make that hard drive slave to another if there's any way to 0sc> use anotherhard drive to help fix the problem? For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.