[24hoursupport] Re: missing cd players
- From: "Spider" <spider1@xxxxxxxxxxxxxxx>
- To: <24hoursupport@xxxxxxxxxxxxx>
- Date: Sun, 31 Oct 2004 07:05:48 -0500
I think you are going to need to do a manual uninstall of both Nero and EZ
CD Creator to clean it out of the registry. I suspect EZ CD creator did not
automatically remove everything and something is hanging around in there
stopping it from working. Check the websites of both pieces of software and
search their support are to see if they have manual uninstall instructions.
If things worked just before your uninstall of EZ software and have not
worked since, then your issue points much more towards software then it does
hardware. I have not read back in this to see what your OS is, but if you
are using Windows XP you could make this a lot easier by using System
Restore if you have a restore point dated prior to your first uninstall of
EZ and install of Nero.
Spider
http://web.tampabay.rr.com/spider1
http://spider1.blogspot.com/
http://erablog.net/blogs/Spider1/
-----Original Message-----
From: 24hoursupport-bounce@xxxxxxxxxxxxx
[mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Allen
Sent: Saturday, October 30, 2004 3:51 PM
To: 0e60wq102@xxxxxxxxxxxxxx
Subject: [24hoursupport] Re: missing cd players
You said in your previous message that the CD drives appear on boot. I
missed that. It indicates that a cable is probably not the problem.
What version of Windows? It might be a Windows driver that's hosed too. Or
you can try booting to the Windows CD, since the drives are available to the
hardware just not to Windows, and reinstalling/repairing Windows, which
might fix the problem.
I'm leaving town for the rest of the weekend shortly, so if someone else has
any suggestions...
Ron
Saturday, October 30, 2004, 10:47:56 AM, you wrote:
0sc> I did reinstall Nero.The cd players were working before when it
0sc> was easycd creator, but nero wanted that removed to avoid conflict.
0sc> Now there's no cd player in My Computer, and no way to use a cd player
to correct the problem.
0sc> I can make that hard drive slave to another if there's any way to
0sc> use anotherhard drive to help fix the problem?
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