Gee, guys...didn't mean to start a feud!!!! ;o) Thanks for the info. Ya'll are a great help for us less savvy computer folks. Bobbie > You could learn to give links or locations of utility programs you refer to, since without knowing where to find "Dbxtract" your advice can't help anyone. well garsh ron, I mean like how many resources on the web are there anyway? do you know how to use a search engine? http://www.google.com/search?hl=en&ie=UTF8&oe=UTF8&q=dbxtract 695 hits. http://google.yahoo.com/bin/query?p=dbxtract&hc=0&hs=0 20 hits Can't you do your own dirty work? You expect everyone to do it all for you? - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.