Bette, In my opinon you are right. Get rid of Incredimail. Then install and run Cleanup30. (http://cleanup.stevengould.org/) Also run Adaware about 3 times...Jim Harris Bette wrote..... Hi My friend has incredimail and windows me. she said she is having problems with loosing resources. She said all the tech say windows me is the problem and is thinking about getting XP. I said I think it incredimail causing the problem.....So I am asking the best people I know..... What should she do......Thanks so much ......Bette For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.