Hi frank, Have you tried to open the file by single clicking on it to highlight it then clicking File> Open I don't think the .url should be part of the filename you are trying to open if you have downloaded it. If it is an exe file you need to have the . in front of the exe as that is what tells Windows it is an executable file. Is the file located in your C drive in Downloads? Make sure the path is correct, sometime Windows will try to open a folder via an incorrect path. Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see a sample on my web page http://www.mwn.ca/ UPDATED 30/10/03 See my Anti-Virus pages UPDATED 31/10/03 <http://www3.telus.net/mikebike/mikes_virus_page.htm> <virusinfo-request@xxxxxxxxxxxxx?Subject=subscribe> A Technical Support Alliance Charter Member *********** REPLY SEPARATOR *********** On 31/10/2003 at 6:53 AM Frank wrote: Having problems installing downloaded program. Alway place downloads into download folder & then scan for viruses. When I double click on this file (labeled w32-412.exe on windows explorer) instead of being installed I get this message: cannot find the file'C\downloads\w32-412.a.exe.url' or one of its components dont understand why it says...the period between the 2 and a and ...url since it is not part of file name shown in explorer when I try add programs in control panel i get the message denied access to w32-412.a.exe.url if I remove the extra period between the 2 and a and remove the .url=20 so the name as shown on explorer is reflected I get message that it cannot find the file what should I do? Frank For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.