[24hoursupport] Re: XP Printer problem
- From: "Douglas S. Oliver" <dsoliver@xxxxxxxxxxxxx>
- To: 24hoursupport <24hoursupport@xxxxxxxxxxxxx>
- Date: Tue, 27 Apr 2004 17:10:25 -0700
Have you checked for XP compatibility? Have you gone to HP´s website to
check for new or updated drivers? I have clients who moved up from 98se
and had similar problems; usually it´s a driver problem. Check HP. -- d
On Tue, 2004-04-27 at 09:11, Bram wrote:
> Hi everyone.
> I have a client with a Pentium4 2Ghz. 640MB RDRAM, 80Gb Disk
> Was running 98 SE then I added a dual boot to XP PRO
> Everything works fine except the printer (HP 5150). When I try to install
> from original disk or latest downloaded driver, it gets part way then tells
> me there's an error and it can't continue but gives no indication of what the
> error is!!
> If I go to "add printer" it doesn't even start the wizard but tells me
> "Operation could not be completed" with no clue what to do next.
> Can't find any hints on HP site or on Microsoft.
>
> Would really appreciate some help guys!!!!
>
> Bram
> AngloCom
>
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