-----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Allen Sent: Friday, June 14, 2002 2:02 AM To: 24hoursupport@xxxxxxxxxxxxx Subject: [24hoursupport] Windows XP Questions Second, does anyone else have problems with the search function in Windows Explorer? I find that it is unbearably slow and more often than not causes Explorer to stop responding. I have a P3 1GHz with 256MB RAM, so it should be relatively speedy, and under no circumstances should doing a search crash Explorer. Bugs in Explorer, or something specific to my machine? Ron, I'll have to look into the thumbnail question and will get back to you if I find anything that helps, but I can address the second part of your question. If memory serves me, you are a user of PC-cillin. That is what is causing the problem. To verify this for yourself simply turn off real time scan and do a search. It should fly right through normally. Now, to fix this so you can run real time scan and still search normally, go into your settings for real time scan and exclude the folder c:\windows\java. Now test your search again. It should respond normally. Looking at the effect of this you should understand that you are not excuding this folder from regualr scans so any infected files would get caught. You are excluding this folder from real time meaning that if you open a file from this folder it will not be checked for a virus before opening. Now, the odds of a virus getting planted in that folder are high against it combined with the odds of you actually opening a file from this folder makes it unlikely that this will have any negative effects. Trend is aware of this problem but blames it on the nested compression that Microsoft has employed within this folder. I don't think Trend is excited about fixing it, but you never know with them. They still have one of the best AV programs on the market though and I would not dump them over this. Spider Largo, Florida 33771 http://web.tampabay.rr.com/spider1 - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.