I had a problem like this a couple of months ago. I followed every troubleshooting link at MS site I could find to follow, did everything they suggested to do and nothing fixed the problem. After almost a whole day was shot I finally gave up. Then one day last week I decided to try battling it again but this time everything went without a hitch, no errors, no problems. I firmly believe now that it was a problem on MS's end all along. If you don't get a better answer then I would suggest simply trying back later to see if it works. Pam > > > I have tried a number of times to use Windows Update with no success. I t > appears to be downloading, but ends up with the message: > > > J. Orndorff > >> - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.