I have tried a number of times to use Windows Update with no success. I t appears to be downloading, but ends up with the message: "Could not be installed because of an unknown error. (-2147221164)" Then, in searching for an answer to the problem I wound up at a page that says: ==================================================== "There was a problem rendering the requested content. Please retry your request." "URL:http://support.microsoft,com/support/windows/topics/errormsg/search.asp " "Too any automatic redirections attempted" =================================================== I have: AMD-K6-3D processor 40 Gb hard drive----36+ available Windows 98SE 192MB RAM IE 5.01 ----------------------- Would certainly appreciate any help that anyone can supply. J. Orndorff -- Binary/unsupported file stripped by Ecartis -- -- Type: application/ms-tnef -- File: winmail.dat - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.