Greetings: Monday I was using a machine loaded with Win XP. On attempting to shutdown, a screen appeared which said, "This computer is in use and can only be used by CXZ35677c9g." When I entered my correct password, a message appeared saying the entry was incorrect and that XP was saving my settings. This small screen can be moved around the the blue Compaq desktop background (no icons showing), but nothing happens. On shutdown and restart, the same thing occurs. I cannot get the machine to start properly. Should I reformat and reinstall the OS? Can I remedy the problem short of reinstalling? Paul King -- No attachments (even text) are allowed -- -- Type: text/plain For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.