oftRon: Thanks for your thoughtful tips on my problem. You were right. Norton caused the mess, not a virus. I have deleted Norton SystemWorks 2002, but still have some manual cleanup to get to the seat of the wnk*.tmp files which continue to breed. I just checked system.ini, but suspect there are entries in my registry to be deleted, too. I told you that I dragged C:\windows\temp to my taskbar to keep an eye on what was going on. It revealed almost immediately some NAV and other files I recognized as Norton's along with the wnk*temp entries.. This is he final straw with Norton. I dumped it five years ago because it was messing with other programs. I thought mistakenly that they would have surely removed the bugs in the intervening time. No such luck. It's worse if anything and I am out $30 I spent for a "bargain" deal a couple of months ago. I have installed and begun using Grisoft's AVG6.0, an excellent piece of freeware which also has a paid professional version. It found a trojan horse for me immediately that had been in my MIRC file for months, overlooked by both Norton and the Mijenix FixIt Utilities which I used earlier for several years. Grisoft offers no tech aid on their freebie, but it is so clean and well documented that I don't think contact with techies will be necessary for experienced users. Grisoft has a good FAQ on the web and a place to make input if you are satisfied with deferred response. I resent the time and money spent with Norton. My initial experience cost me many hours of frustration and in comparison I am lucky to escape this time with minimal loss of time. Charging for tech aid stinks, especially the exorbitant rates. I didn't use the pay service. I'll keep you posted on my search for vestiges of Norton files in my system. Uninstalling is insufficient and I had to go through my files with a fine-toothed comb to find the detritus left behind. Now if I can just find a good shareware defragger ............ Paul King -- No attachments (even text) are allowed -- -- Type: text/plain - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://webpages.charter.net/chizotz/