I'm going to try what you suggest Spider, and if it works... I still don't know what I'll do. I think I'll wait and see what the response is from ZoneLabs to my latest email and my BBB complaint. I'm really ticked off about this whole thing, and, darn it, what's to stop them from doing it again or something like it? What's to stop Trend from taking that ability out of their next upgrade? Are these companies in bed together, competing with each other, or somehow both? All I know is that I'm tired of being in the middle :) Ron Friday, July 23, 2004, 5:34:06 PM, you wrote: S> I read your "rant" :-) and you do make some good points. I even understand S> what you are getting at. I suspect there MIGHT be a way to have both S> actually. I've not tried it, but what I think you could do is install Trend S> Internet Security first without Zone Alarm being present. Then look in the S> folder that Trend installs to and you will find a file called PCCTool.exe. S> Run that and go to the Uninstall tab and you will see a button to "Uninstall S> Firewall". After doing that, I would think you could then install Zone S> Alarm Pro. This is by the way one of my complaints with Trend. I think S> they should give you the option during setup as to whether or not you want S> the firewall instead of forcing the install and then making you use an S> undocumented diagnostic tool to remove it. It smacks of Norton tricks. I S> hope it does not become a habit with Trend. I understand the need to dumb S> down the installation for novice's but that does not mean they can't put an S> advanced button in their setup to allow custom installs. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.