[24hoursupport] Re: Restart problem

  • From: Joe Parker <joe.parker@xxxxxxxxxxx>
  • To: 24hoursupport@xxxxxxxxxxxxx
  • Date: Sat, 13 Jul 2002 11:46:57 -0400

First I'd try reinstalling the offending app. From the path I'd guess it's 
something like Carbon Copy or similar. Then try uninstalling it properly 
from add-remove programs.

In Win98 you may also find references to the .vxd in system.ini that can be 
removed. And of course run Regcleaner ( http://www.jv16.org/ ) and delete 
all references to it.

>I'm using W98. PII, 350.
>Recently when I have restarted my computer I get a black screen with the
>following on it:
>Cannot find a device file that may be needed to run Windows or a Windows
>The Windows registry or System.INI file refers to this device file, but the
>device no longer exists.
>If you deleted this file on purpose, try uninstalling the associated
>application using its uninstall or setup program.
>If you still want to use the application associated with this device file,
>try reinstalling that application to replace the missing file.
>Press key to continue

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