[24hoursupport] Re: Restart problem
- From: Joe Parker <joe.parker@xxxxxxxxxxx>
- To: 24hoursupport@xxxxxxxxxxxxx
- Date: Sat, 13 Jul 2002 11:46:57 -0400
First I'd try reinstalling the offending app. From the path I'd guess it's
something like Carbon Copy or similar. Then try uninstalling it properly
from add-remove programs.
In Win98 you may also find references to the .vxd in system.ini that can be
removed. And of course run Regcleaner ( http://www.jv16.org/ ) and delete
all references to it.
>I'm using W98. PII, 350.
>
>Recently when I have restarted my computer I get a black screen with the
>following on it:
>
><<>>
>
>Cannot find a device file that may be needed to run Windows or a Windows
>application.
>
>The Windows registry or System.INI file refers to this device file, but the
>device no longer exists.
>
>If you deleted this file on purpose, try uninstalling the associated
>application using its uninstall or setup program.
>
>If you still want to use the application associated with this device file,
>try reinstalling that application to replace the missing file.
>
>C:\Progra~1\carbon~1\ccww32.vxd
>Press key to continue
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