Hi Laraine, a .pif is a Program Information File - Windows I suspect it is a remainder left from when you removed you ATT.net You may need to edit your registry to remove it. Be sure to back up your registry before making any changes! What is your operating system? Here is a page with references to that file. http://www.annoyances.org/exec/forum/win98/t1011590192 See the last post; Open WIN.INI in Notepad and type REM at the beginning of the line in which you see QRUNQ.PIF then save it and reboot Example: [windows] load= rem RUN=C:\CPQS\BACKWEB\HELP\QRUNQ.PIF, NullPort=None I hope this helps. Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see a sample on my web page http://www.mwn.ca/ UPDATED 06/11/03 See my Anti-Virus pages <http://www3.telus.net/mikebike/mikes_virus_page.htm> <virusinfo-request@xxxxxxxxxxxxx?Subject=subscribe> A Technical Support Alliance Charter Member *********** REPLY SEPARATOR *********** On 08/11/2003 at 10:47 PM David and Laraine O'Donnell wrote: Hi, I found this list through an ask Jeeves search. I was trying to find out what is up with the file qrunq.pif which seems to suddenly be missing from my computer. Each time I start up the computer tells me that it: "Cannot find the file qrunq.pif (or one of its components)." As you go one saying OK, it eventually tells you: "Could not load or run "qrunq.pif" specified in the win.ini file. Make sure file exists on your computer or remove the reference to it in the win.ini file. This just started happening after we took ATT.net off our computer as the internet browser. It had gotten installed through an act of ignorance and we didn't want it at all. But now, we have this problem. Can anyone tell me how to fix this? Laraine praxis4@xxxxxxxxxxxx For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.