[24hoursupport] Re: Problem removing old printer, sharing new one

  • From: "M.Thakur" <dnb_mthakur@xxxxxxxxxxxxx>
  • To: 24hoursupport@xxxxxxxxxxxxx
  • Date: Sat, 28 Dec 2002 18:21:32 +0530

 

Ron,
This is a problem with USB Printers from HP. I think they have a "scrubber"
for removing "Printer" entries in Registry, at their web site. See if you
can find it. I  will try and locate it for you some time soon. HTH
M.Thakur,
Happy Holidays
----- Original Message -----
From: "Ron Allen" <chizotz@xxxxxxxxxxx>
To: <24hoursupport@xxxxxxxxxxxxx>
Sent: Saturday, December 28, 2002 12:47 PM
Subject: [24hoursupport] Re: Problem removing old printer, sharing new one


>
>
> Hi Mike,
>
> >Can you remove it from the registry?
>
> I backed up the registry, and then went to the branch you specified. No=
>  printers listed at all. So I did a search for "5p" (my old printer was a=
>  HP LaserJet 5p) and deleted all references to the printer. After=
>  rebooting, the old printer is still in the list and still freezing the=
>  screen when I try to delete it or unshare it. I tried to restore the=
>  registry from the backup, but it wouldn't accept it... that bothers me a=
>  little. I was leery of deleting registry keys because I'd never know if
I=
>  got them all or not, and it could bite me later on even if I solved the=
>  immediate problem by doing it.
>
> Still puzzling on it...
>
> Thanks,
>
> Ron
>
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