[24hoursupport] Re: Pif error message

  • From: Joe Parker <joe.parker@xxxxxxxxxxx>
  • To: 24hoursupport@xxxxxxxxxxxxx
  • Date: Mon, 05 Aug 2002 11:40:46 -0400

Can we assume you've tried Startup Cop or Startup Control Panel 
(www.mlin.net) and removed any reference to this file?

At 05:13 AM 8/5/2002, you wrote:

>Windows 98 is my operating system.
><Does your computer allow you to actually start up ?(does the error appear
>and tell you to press any key to continue etc)>
>             Yes.
><Did you uninstall anything shortly before the error started ?  (its
>possible the filename is associated  with the program removed)>
>"I was having some problems and did a restore. I know I removed a couple of
>things after that. One of which was Carbon Copy 32 and maybe Backweb."  I
>have checked the boards on Compaq support and tried 2 solutions posted. One
>of which was Clear Hx, Temp Files, Then Sys Conf Utility - removed Process
>Autoexe.bat and config .sys Then Startup and removed duplicates. Here is a
>link from the Compaq site which has answered the question but the fix didn't
><Have you tried to run an updated antivirus program ? (the filename with odd
>letters may be virus related)>
>Yes. No virus found. I ran the latest version of eTrust from CAI.
>Bruce Cook
>After checking the things Christy advised you to check, please post what
>Operating System you are using if you have to post back about this.
>Largo, Florida 33771
>When I restart my computer I get an error message saying "Cannot find
>the file qrunq.pif" Check the file name and extensions.....

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