Basically what happens is that everytime I want to delete an email......no matter where it is...In Box, Sent Items, or whatever.....and highlight the email I want to delete....click the Delete at the top of the page I immediately get the Illegal Operation notice. Then when I close the Illegal Operation screen I immediately get disconnected from Outlook Express.....not the internet.....Outlook Express. I can click on Outlook Express on my desktop and will get it right back again though. For your information....I clicked on Details of the Illegal Operation screen and it said: MSIMN caused an invalid page fault in module DIRECTDB.DLLAT 0187:7dbf672a. Register:....... ...and then there is several rows of numbers following that. Is there a fix for this? Thanks!Alison --------------------------------- Do you Yahoo!? HotJobs - Search new jobs daily now - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.