Paul, Have you tried getting to the boot menu? (hit F8 at start of boot process) In this case, my first attempt would be "Last Known Good Configuration" and if that does not work, repeat the process and choose "Safe Mode". In safe mode you can run a system restore under Start / All Programs / Accessories / System tools. Spider http://spiderathome.blogspot.com/ http://spider1.blogspot.com/ http://groups.yahoo.com/group/24hrsupporthelpdesk -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Paul M. King Sent: Wednesday, March 23, 2005 10:59 PM To: 24hoursupport@xxxxxxxxxxxxx Subject: [24hoursupport] New modem and USB cards, unable to boot Listmates: I have just installed a new modem and USB 2.0 card and now I'm unable to boot up a WIN XP Home system. I was able to install the software for the USB card, but not for the modem. Anyone had experience with this problem? Can you guide me to a good source on the web for self help? I have a second computer so getting on the web is no problem. Paul King -- ** Remove the anti-virus footer, ads, and this line and everything below when replying ** For a web-based membership management utility and information on list policies, please see http://www.freelists.org/webpage/24hoursupport To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.