[24hoursupport] Re: Mysterious rebooting

  • From: "Christy" <snowz@xxxxxxxxxx>
  • To: 24hoursupport@xxxxxxxxxxxxx
  • Date: Sat, 29 Jun 2002 11:46:07 -0400

Morning Paul

Consider any programs you have installed shortly
before this started.   I have had the same thing
happen  the system would reboot for no reason at
completely random times after some investigation and
removing/closing anything and everything that might
be causing it it occurred to me that shortly prior to
all of the reboots starting I had installed E-Trust
program suite to test (deskshield/firewall/antivirus)
so I uninstalled the deskshield and waited a few
days.... reboots continued,  I uninstalled the
firewall portion and waited a few days, then a few
weeks and no random reboots so in my case it was
cased by a particular (or part of) program.

So give some thought to any new programs you have
installed just shortly before the reboots,  another
avenue (already mentioned I believe) is the hardware,
 again if anything was installed just before the
problem might have something to do with it also it
could be hardware that is starting to fail....

Hopefully that gives you some ideas to start with


*********** REPLY SEPARATOR  ***********

On 6/28/02 at 08:54 PM Paul M. King wrote:

>Lately, I have been returning to my computer after a
couple of
>hours or more to find it has rebooted in my absence.
I know this
>because the Zone Alarm and Clip Mate screens are
visible and
>they are set to open whenever I reboot deliberately.
>I defrag and run a maintenance program each Friday
night. And
>I may purge my temp and internet files oftener if
they need it.
>I have noticed no other aberrations when operating
my PC. I use
>WIN98 SE on a three year old Compaq Presario 5030.
My HD is
>presently less than 50% filled.
>What advice do you have for the possible causes of
my problem
>and how to fix it?
>Paul King

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