She can make a bootdisk if her machine still works. Or make one on any Win9x computer nearby. Or download one from http://www.bootdisk.com/. Then make sure her bios is set to boot from floppy. Or from her WinME cdrom (?). But if she wasn't able to figure that out on her own she probably shouldn't be formatting the drive herself. I mean, what's she going to do once it's formatted? >How do you get to DOS from a computer that has ME in it? My sister is >having trouble and I have XP in my system so I can't figure it out. > >They need to re-format their drive. - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://webpages.charter.net/chizotz/