Thanks Mike I seem to have a lot of reading to do!! Elaine ----- Original Message ----- From: "Mike" <mikebike@xxxxxxxxx> To: <24hoursupport@xxxxxxxxxxxxx> Sent: Monday, January 06, 2003 3:12 AM Subject: [24hoursupport] Re: Kernel 32.dll > > > Hi Elaine, > Take a look at this site it explains a lot about it; > http://www.geocities.com/Athens/Troy/6883/kernel32.html > Quote; > EXPLORER.EXE has caused an invalid page fault in module KERNEL32.DLL at > 015f:04500018 > Don't worry if you don't understand anything of this purely technical > information, but there is one important bit here that can give you an > indication of what is going wrong: the 'address' of the crash. The address > is the location in your computer memory where the crash occurred, in this > example 015f:04500018. If this address keeps returning, there may well be > something wrong with the RAM. (In that case, invalid page faults would also > be caused in modules other than kernel32.dll.) To test the memory, you could > insert a command line in your Config.sys file, located on your primary drive > (usually C:\). Simply open this file in Notepad and insert: > > device=C:\WINDOWS\HIMEM.SYS /TESTMEM:ON > > The next time you boot, you could get a message that HIMEM has detected > unreliable memory at a certain address, and this address could be the same > as the one in your error messages. Maybe this detection will not happen > immediately, it could take a few days, or it may never happen, in spite of > an actual memory fault. > > For what it's worth, we can tell you the following about the rest of the > 'details': > - Registers: values of the register of the processor at the moment of the > crash. > - Bytes in CS:EIP: value of the current instruction. > - Stack dump: the route that caused the program to crash. > > Technical support services will be interested in this data, so write them > down if you get repeated error messages that look more or less identical. > ++ There is more on the web site. > _______________________________________ > > Errors WAOL... in module KERNEL32.DLL > http://www.generation.net/~hleboeuf/waol.htm#ERRKERNEL32.DLL > Indications of Virus Infection from the W32/KRIZ Viruses > You may receive an error message related to the Krized.tt6 file. The error > message may look similar to any of the following error messages: > waol caused an invalid page fault in module kernel32.dll > http://support.microsoft.com/?kbid=282997 (W95/98/se/ME Aug. 6, 2002) > _____________________________________________________ > > I hope this helps. > > Mike ~ It is a good day if I learned something new. > Editor MikesWhatsNews see ~ http://www.mwn.ca > <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> > See my Anti-Virus pages ~ http://virusinfo.hackfix.org > A Technical Support Alliance Charter Member > > *********** REPLY SEPARATOR *********** > > On 06/01/2003 at 12:52 AM Elaine wrote: > > Please could some explain to me why every now and again my computer crashes > and it says it has a run kerndel32.dll error what is a kernel32.dll and can > I get rid of it. > > Elaine > > > > - Users can unsubscribe from this list by sending email to > 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the > Subject field OR by logging into the Web interface at > http://webpages.charter.net/chizotz/ > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.435 / Virus Database: 244 - Release Date: 31/12/2002 - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://webpages.charter.net/chizotz/