Sorry, Ron and others. I forgot to add that I tried 2 other keyboards and got the same problem. Also these 4 keys seem to work with a shift once in a while but very seldom. I haven't been able to associate the working or non-working of the keys with any other program. I have an XP OS. I will try to notice what other programs are running when these keys occasionally work with a shift and when they don't. Many thanks for the input. From: "Ron Allen" <chizotz@xxxxxxxxxxx> Subject: Re: KB problem Date: Wed, 12 Nov 2003 09:32:09 -0500 Hi Allen, I don't think this is a hardware keyboard problem. You can type the unshifted characters OK, and the shift works with other keys, so that means the keys themsleves are working. What operating system, and what other programs are running? Ron For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.