[24hoursupport] Re: Installing drivers

  • From: "val.scott" <val.scott@xxxxxxxxxxxxxxxx>
  • To: <24hoursupport@xxxxxxxxxxxxx>
  • Date: Wed, 4 Sep 2002 20:46:28 +0100

Thanks so much, pcbutts and Barry.  I've installed the driver now and the
printer is back up and running.  I've also saved your Emails so I know what
to do next time.
Thanks again,
Val

----- Original Message -----
From: "pcbutts1" <pcbutts1@xxxxxxxxx>
To: <24hoursupport@xxxxxxxxxxxxx>
Sent: Tuesday, September 03, 2002 3:43 AM
Subject: [24hoursupport] Re: Installing drivers


> That depends on which 960C drivers you downloaded. If it is the complete
> package, The large download, then it is automatic. If it is the small one,
> just the driver itself, then when you double click on it it will extract
to
> your C: drive it its own folder. For parallel port you will have to run
the
> Add Printer wizard and choose have disk, then point it to the c drive
folder
> where it was saved. For USB, uninstall the old then plug in the printer
and
> when it asks for the drivers point it to the c: drive.
>
>
> Now hiring Independent Sales agents World wide. High commission please see
> www.seedsv.com for more info.
>
>
>
> ----- Original Message -----
> From: "val.scott" <val.scott@xxxxxxxxxxxxxxxx>
> To: <24hoursupport@xxxxxxxxxxxxx>
> Sent: Monday, September 02, 2002 11:24 AM
> Subject: [24hoursupport] Installing drivers
>
>
> I'm having a problem with my HP960C printer where it will print text but
not
> photos or graphics.  I've been on the phone with the tech. support people
at
> HP who say I need to download an updated driver because the current one
'has
> problems'.  I don't have a lot of faith in the HP tech support, but I'll
> give it a go.  I know to download the driver to my desktop (or at least I
> think I do) but does anyone know how to install it to the printer once its
> downloaded, please?
> Thanks in advance,
> Val
>
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