[24hoursupport] Re: Installing drivers

  • From: "pcbutts1" <pcbutts1@xxxxxxxxx>
  • To: <24hoursupport@xxxxxxxxxxxxx>
  • Date: Mon, 2 Sep 2002 19:43:48 -0700

That depends on which 960C drivers you downloaded. If it is the complete
package, The large download, then it is automatic. If it is the small one,
just the driver itself, then when you double click on it it will extract to
your C: drive it its own folder. For parallel port you will have to run the
Add Printer wizard and choose have disk, then point it to the c drive folder
where it was saved. For USB, uninstall the old then plug in the printer and
when it asks for the drivers point it to the c: drive.

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----- Original Message -----
From: "val.scott" <val.scott@xxxxxxxxxxxxxxxx>
To: <24hoursupport@xxxxxxxxxxxxx>
Sent: Monday, September 02, 2002 11:24 AM
Subject: [24hoursupport] Installing drivers

I'm having a problem with my HP960C printer where it will print text but not
photos or graphics.  I've been on the phone with the tech. support people at
HP who say I need to download an updated driver because the current one 'has
problems'.  I don't have a lot of faith in the HP tech support, but I'll
give it a go.  I know to download the driver to my desktop (or at least I
think I do) but does anyone know how to install it to the printer once its
downloaded, please?
Thanks in advance,

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