I am installing a BenQ 40x12x48 CD-RW (Atapi) but it fails to show up on 'My Computer' or in 'Windows Explorer'. The computer is a Compaq Presario 5346, 4GB Hard Disk with 1.3GB free, 192MB memory. Running Windows 98. The CD-RW was installed as per the instructions; on Secondary IDE with CD Rom as Master and CD-RW as Slave. The connectors are all in the correct positions and firmly inserted. The power is connected and powering the unit as shown by the green indicator light. The eject button operates. In Device Manager under CDROM the CD player shows as Compaq CRD-83223 and the CD-RW shows as ATAPI CD-R/RW 40X 12. In 'Settings' the CD-RW is shown as allocated to E Drive. BIOS were set to 'Automatically detect all hard drives'. I have checked and re-checked settings and connections and all seem to be as they should be. The only apparent problem I had in installing the unit was in getting the IDE cable to fit. In adjusting the connector to fit into the CD-RW it is quite possible I damaged it. Could I get the described results even if the cable is damaged or would they indicate that the cable is not damaged? In any case, can anyone suggest what further steps I could take to get the CD-RW (E Drive) to show up in My Computer before I organise a long trip to obtain a new cable. Thanks for any advice you can give. Nick --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.443 / Virus Database: 248 - Release Date: 10/01/03 - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://webpages.charter.net/chizotz/